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We use the services of TitanServ Ltd to inspect and secure our central Swansea office building, where we host many different businesses. Their key holding services have been carried out exactly as required and we are very happy to recommend their professional services to anyone wishing to ensure a job well done. We also have had on occasions to utilise their manned guarding services and it gives me pleasure to say that the level of service delivered by the team at TitanServ Ltd is consistent across the board. I would highly recommend this company.
Chris Bromham (Sun Alliance House) (10/10)Building Manager
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TitanServ supply our Doorstaff and I'm very happy with the services provided. They've been able to help with flexibility and their professionalism is recommended to anyone.
Julie Hammett (Dilwyn Arms, The Coopers, St George) (10/10)Landlady
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All shift requests or any issues/concerns are dealt with professionally, efficiently and effectively. An extremely high level of communication is apparent between both parties and any ambiguities are quickly raised and confirmed. Their response time to urgent requests is off the scale and I can only think of one occasion where TitanServ were unable to deploy a guard...which is quite remarkable considering the amount of urgent requests submitted to them on a daily basis. They have a strong presence within the security industry and they always aim to fulfil their duties to the highest quality.
Highly recommended.
Keith Shakes (10/10)Regional Business Manager
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The management maintain brilliant customer service and staff quality when supplying staff to our company
Robert Deadman - RSS (10/10)Managing Director
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Consistently good, on time and good communication
Keith Lewis (10/10)Wine Bar Owner
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"Whilst managing a project in a high risk area, it quickly became clear to us that security was going to be something we needed to consider. We contacted TitanServ to request a quotation for a mobile patrol service and we were very surprised on how competitive TitanServ can be.
Once we received the quotation we arranged a meeting to have a demonstration of the digital reporting system that patrolman would be using, and we were keen to give the service a try.
We can honestly say that the services provided were incredible value for money, and with a level of professionalism and accountability we weren't expecting, we were extremely happy that the site was being closley monitored with both photos and video recorded proof that everything was in order and viewable from any of our devices.
We can highly recommend their services"
R & L Williams
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To TitanServ,
I would like to take this opportunity to thank you for the excellent experience we had when using your services for a concert in March 17.
Prosperina, a popular Swansea band were playing in our venue and the day of the concert we realised the cinema would get packed! Considering it was a Friday and Prosperina being a rather loud band we started worrying about security, as we usually don't have any trained security staff on the door. I phoned TitanServ and they said no problem! Ron, the boss himself, showed up with a colleague at the agreed time and gave us exactly what we needed; a natural presence at the door. They put our minds to ease by giving the concert goers a very friendly welcome without being imposing. The night was a great success, nothing to report except a great gig! And the price was more than reasonable.
We know who we're calling next time we need peace of mind!
Thank you!
Sincerely yours,
Anna Melita Redfern
Cinema & co.
